frontpage Posted by Blue_Ranger | Staff • 4d ago
Item 1 of 1
frontpage Posted by Blue_Ranger | Staff • 4d ago
20-Pack Duracell Coppertop AA Alkaline Batteries w/ Power Boost Ingredients
w/ Subscribe & Save$9.20
$19
51% offAmazon
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I had one leak inside of a wireless Apple keyboard (~$100), a digital camera (~$250) and a polaroid camera (~$150); it's unfortunate that these happened.. but this is out of MANY devices I've used batteries in. Kirkland batteries leaked much more frequently.
In the above 3 cases, I emailed duracell, they asked for photos of the damage & the batteries, the product and price paid, and where to mail a check to. They didn't ask me for the products back (batteries or damaged products) and simply mailed a check for the full value. It keeps me going back to Duracell, which I know sounds stupid because they ruined 3 devices.. but they came through and did better than I expected each time.
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I had one leak inside of a wireless Apple keyboard (~$100), a digital camera (~$250) and a polaroid camera (~$150); it's unfortunate that these happened.. but this is out of MANY devices I've used batteries in. Kirkland batteries leaked much more frequently.
In the above 3 cases, I emailed duracell, they asked for photos of the damage & the batteries, the product and price paid, and where to mail a check to. They didn't ask me for the products back (batteries or damaged products) and simply mailed a check for the full value. It keeps me going back to Duracell, which I know sounds stupid because they ruined 3 devices.. but they came through and did better than I expected each time.
I recently filed a claim for leaking batteries. I spoke to a rep, gave her the product item on the package, and received two vouchers for batteries (up to $20 per certificate) by mail. It took 5 minutes and they did not want the batteries back.
Order Summary
Items: $9.71
Shipping & handling: $0.00
Subscribe & Save: -$1.46
Total before tax: $8.25
Estimated tax to be collected: $0.41
Order total: $8.66
I had one leak inside of a wireless Apple keyboard (~$100), a digital camera (~$250) and a polaroid camera (~$150); it's unfortunate that these happened.. but this is out of MANY devices I've used batteries in. Kirkland batteries leaked much more frequently.
In the above 3 cases, I emailed duracell, they asked for photos of the damage & the batteries, the product and price paid, and where to mail a check to. They didn't ask me for the products back (batteries or damaged products) and simply mailed a check for the full value. It keeps me going back to Duracell, which I know sounds stupid because they ruined 3 devices.. but they came through and did better than I expected each time.
That's what they are counting on. That people will not bother claiming.
They definitely leak a lot more frequently than they used to both sets in the past year leaked with in a year. 90% of them right out of packaging within a few months of purchase.
I have switched away from them for now. May be they can bother fixing the QC issues if they want to fix the reputation.
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I had one leak inside of a wireless Apple keyboard (~$100), a digital camera (~$250) and a polaroid camera (~$150); it's unfortunate that these happened.. but this is out of MANY devices I've used batteries in. Kirkland batteries leaked much more frequently.
In the above 3 cases, I emailed duracell, they asked for photos of the damage & the batteries, the product and price paid, and where to mail a check to. They didn't ask me for the products back (batteries or damaged products) and simply mailed a check for the full value. It keeps me going back to Duracell, which I know sounds stupid because they ruined 3 devices.. but they came through and did better than I expected each time.