Ecoflow Delta Pro Ultra Whole-Home Power Solution (18 KWH Solution)

rb5505

2d ago

1,116 Posts

Joined Feb 2005

2d ago

1,116 Posts

long way to go to get to a real slickdeal price. i paid $2799 at home depot for the dp w/1 battery and then a year later $1599 for 2nd battery also at hd. that's $6300 w/tax (for this costco pkg) if i had chose to get a 3rd battery. be patient, it will drop.

11

FeistyChannel393

2d ago

43 Posts

Joined Nov 2024

2d ago

FeistyChannel393

2d ago

43 Posts

Quote from rb5505

:

long way to go to get to a real slickdeal price. i paid $2799 at home depot for the dp w/1 battery and then a year later $1599 for 2nd battery also at hd. that's $6300 w/tax (for this costco pkg) if i had chose to get a 3rd battery. be patient, it will drop.

Did you got the smart panel too? You have solar panels?

FeistyChannel393

2d ago

43 Posts

Joined Nov 2024

2d ago

FeistyChannel393

2d ago

43 Posts

Any benefits buying using a credit card? Have you guys gone through any credit card benefits like extended warranty etc for battery backups - are these even eligible for such benefits ? I can open new credit card if necessary.

FeistyChannel393

2d ago

43 Posts

Joined Nov 2024

2d ago

FeistyChannel393

2d ago

43 Posts

Quote from rb5505

:

long way to go to get to a real slickdeal price. i paid $2799 at home depot for the dp w/1 battery and then a year later $1599 for 2nd battery also at hd. that's $6300 w/tax (for this costco pkg) if i had chose to get a 3rd battery. be patient, it will drop.

I have 8.8kw solar panels system, if I buy this with smart panel, I need an electrician to put the switch or the panel contains the switch?

rb5505

2d ago

1,116 Posts

Joined Feb 2005

2d ago

rb5505

2d ago

1,116 Posts

Quote from FeistyChannel393

:

Did you got the smart panel too? You have solar panels?

no & no. too many trees to ever have solar panels.

rb5505

2d ago

1,116 Posts

Joined Feb 2005

2d ago

rb5505

2d ago

1,116 Posts

Quote from FeistyChannel393

:

I have 8.8kw solar panels system, if I buy this with smart panel, I need an electrician to put the switch or the panel contains the switch?

search youtube for "ecoflow smart panel install". tons of good videos on an install.

2

rb5505

2d ago

1,116 Posts

Joined Feb 2005

2d ago

rb5505

2d ago

1,116 Posts

Quote from FeistyChannel393

:

Any benefits buying using a credit card? Have you guys gone through any credit card benefits like extended warranty etc for battery backups - are these even eligible for such benefits ? I can open new credit card if necessary.

you likely know of the greatest benefit? 30% tax credit. https://www.energystar.gov/about/...technology

1

David_David

Original Poster

Yesterday

15 Posts

Joined Mar 2025

Yesterday

David_David

Original Poster

Yesterday

15 Posts

Quote from rb5505

:

long way to go to get to a real slickdeal price. i paid $2799 at home depot for the dp w/1 battery and then a year later $1599 for 2nd battery also at hd. that's $6300 w/tax (for this costco pkg) if i had chose to get a 3rd battery. be patient, it will drop.

The 2799 DPU+1 depot deal was ridiculous deal and a confirmed price mistake
agree price could drop (but with tariffs who knows) but wouldn't expect that low anytime soon

1

1grotimax

Yesterday

130 Posts

Joined Dec 2015

Yesterday

1grotimax

Yesterday

130 Posts

I really wanted to go with this setup about six months ago but read about many issues with their smart home panel 2, so I went with two Anker Solix F3800 and their home power panel. (I still want to add two more batteries) So far, so good.

1

asahi7777777

Yesterday

120 Posts

Joined Mar 2006

Yesterday

asahi7777777

Yesterday

120 Posts

Our community has rated this post as helpful. If you agree, why not thank asahi7777777

If you want speedy support, I DON'T recommend this product. I bought this same unit, with a Smart Home Panel 2, from Costco on Black Friday 2024. I received everything (did you know a trolley is included?) in mid-December 2024 and installed it myself within a few days. The battery backup didn't work, so I contacted Ecoflow to get a replacement. They required a lot of proof, pictures and videos, before doing anything else. I even spoke over the phone and did diagnostics with a digital multi meter on a live panel, checking for voltages and shorts. Ecoflow determined the panel was defective, and sent a new one. They offered an electrician to replace the panel, but I didn't trust their work since their website showed questionable workmanship. Anyways, I got the new panel, and guess what, it still didn't work. For 2 months, they claimed their "R&D" team was "looking into it", but I had to get their social media team involved to move it faster. The social media team was able to get a replacement inverter sent to me within 2 or 3 days of my contact. I got the inverter after a week, and it turns out, the smart port was the issue. In the end, I believe I had issues with both the SHP2 as well as the DPU inverter. Everything on my original inverter worked, I tested 120V on each of the 20A AC outlets, 240V on the 30A outlet, and the USB ports also worked. I was able to discharge all 3 batteries and was even able to charge all 3 batteries through the SHP2 at 7200W input. I just couldn't cut over to battery power, which was the whole point to getting this system.
PS: EcoFlow uses FedEx, and almost all the boxes I received were in rough shape. Ecoflow has good packing, but the extremely rough handling from FedEx is still a concern.
TLDR: Ecoflow took 5 months to resolve a defective Smart Home Panel 2 and inverter. Be prepared to send lots of evidence (pictures and videos) and at least 1 day per response. If I had to do again, I wouldn't get the SHP2. Just install an interlock kit with a generator inlet.

1

2

c2nah777

Pro

Yesterday

10,972 Posts

Joined Jul 2008

Yesterday

c2nah777

Pro

Yesterday

10,972 Posts

Quote from asahi7777777

:

If you want speedy support, I DON'T recommend this product. I bought this same unit, with a Smart Home Panel 2, from Costco on Black Friday 2024. I received everything (did you know a trolley is included?) in mid-December 2024 and installed it myself within a few days. The battery backup didn't work, so I contacted Ecoflow to get a replacement. They required a lot of proof, pictures and videos, before doing anything else. I even spoke over the phone and did diagnostics with a digital multi meter on a live panel, checking for voltages and shorts. Ecoflow determined the panel was defective, and sent a new one. They offered an electrician to replace the panel, but I didn't trust their work since their website showed questionable workmanship. Anyways, I got the new panel, and guess what, it still didn't work. For 2 months, they claimed their "R&D" team was "looking into it", but I had to get their social media team involved to move it faster. The social media team was able to get a replacement inverter sent to me within 2 or 3 days of my contact. I got the inverter after a week, and it turns out, the smart port was the issue. In the end, I believe I had issues with both the SHP2 as well as the DPU inverter. Everything on my original inverter worked, I tested 120V on each of the 20A AC outlets, 240V on the 30A outlet, and the USB ports also worked. I was able to discharge all 3 batteries and was even able to charge all 3 batteries through the SHP2 at 7200W input. I just couldn't cut over to battery power, which was the whole point to getting this system.
PS: EcoFlow uses FedEx, and almost all the boxes I received were in rough shape. Ecoflow has good packing, but the extremely rough handling from FedEx is still a concern.
TLDR: Ecoflow took 5 months to resolve a defective Smart Home Panel 2 and inverter. Be prepared to send lots of evidence (pictures and videos) and at least 1 day per response. If I had to do again, I wouldn't get the SHP2. Just install an interlock kit with a generator inlet.

Putting your TLDR at the end of a lengthy post?
I did read it all, and such trouble is not cool to have poor/slow/pain in the butt service to resolve it. Sorry for your experience.

Had your post been one for me that was a TLDR (Too Long, Didn't Read), for those who didn't want the long version, they never would have gotten to that part. I suggest you (as in everyone) put TLDR before posts for this reason. Just a suggestion. Otherwise, you are really only recapping the long post.

I am repping you for the heads up!

P.S. Paragraph breaks help for easier reading and for a TLDR you might want to bold that to make it stand out, especially if you don't put it first.

Last edited by c2nah777 May 2, 2025 at 07:46 AM.

4

RandallDeals

Yesterday

1,972 Posts

Joined May 2010

Yesterday

RandallDeals

Yesterday

1,972 Posts

Quote from rb5505

:

long way to go to get to a real slickdeal price. i paid $2799 at home depot for the dp w/1 battery and then a year later $1599 for 2nd battery also at hd. that's $6300 w/tax (for this costco pkg) if i had chose to get a 3rd battery. be patient, it will drop.

Most of these batteries come from China. Lithium-ion battery pricing has been dropping rapidly, but so have US tariffs been rising. Biden increased lithium-ion section 301 tariffs on batteries from 7.5% to 25% beginning January 2026. The current Trump tariffs tack on another 145%. Sure, the Trump tariffs will go down, but the section 301 tariffs are Trump's original tariffs from 8 years ago. There's also a global 3.4% lithium-ion battery tariff that stacks.

So it might be a few years until these tariffs start to shake out. I don't believe the section 301 tariffs will disappear at all.

1

1grotimax

Yesterday

130 Posts

Joined Dec 2015

Yesterday

1grotimax

Yesterday

130 Posts

If you decide that this setup is what you want, here's another place where you can purchase it for $7,940.10, it's only a small savings but you have access to knowledge people who can help you with your questions.
https://secure.earthtechproducts....=ysco.cart

1

1grotimax

Yesterday

130 Posts

Joined Dec 2015

Yesterday

1grotimax

Yesterday

130 Posts

Quote from asahi7777777

:

If you want speedy support, I DON'T recommend this product. I bought this same unit, with a Smart Home Panel 2, from Costco on Black Friday 2024. I received everything (did you know a trolley is included?) in mid-December 2024 and installed it myself within a few days. The battery backup didn't work, so I contacted Ecoflow to get a replacement. They required a lot of proof, pictures and videos, before doing anything else. I even spoke over the phone and did diagnostics with a digital multi meter on a live panel, checking for voltages and shorts. Ecoflow determined the panel was defective, and sent a new one. They offered an electrician to replace the panel, but I didn't trust their work since their website showed questionable workmanship. Anyways, I got the new panel, and guess what, it still didn't work. For 2 months, they claimed their "R&D" team was "looking into it", but I had to get their social media team involved to move it faster. The social media team was able to get a replacement inverter sent to me within 2 or 3 days of my contact. I got the inverter after a week, and it turns out, the smart port was the issue. In the end, I believe I had issues with both the SHP2 as well as the DPU inverter. Everything on my original inverter worked, I tested 120V on each of the 20A AC outlets, 240V on the 30A outlet, and the USB ports also worked. I was able to discharge all 3 batteries and was even able to charge all 3 batteries through the SHP2 at 7200W input. I just couldn't cut over to battery power, which was the whole point to getting this system.
PS: EcoFlow uses FedEx, and almost all the boxes I received were in rough shape. Ecoflow has good packing, but the extremely rough handling from FedEx is still a concern.
TLDR: Ecoflow took 5 months to resolve a defective Smart Home Panel 2 and inverter. Be prepared to send lots of evidence (pictures and videos) and at least 1 day per response. If I had to do again, I wouldn't get the SHP2. Just install an interlock kit with a generator inlet.

Your experience backs up my decision to go with the Anker Solix F3800 with their home power panel. There was a problem with the home power panel during installation and Anker sent a replacement in a few weeks without a hassle.

usb1

Yesterday

207 Posts

Joined Nov 2007

Yesterday

usb1

Yesterday

207 Posts

i have solaredge energy hub inverter based 8.8 kwh solarsystem with SPAN smart panel is there any way to intigrate Ecoflow Delta Pro Ultra Whole-Home Power Solution ?

Ecoflow Delta Pro Ultra Whole-Home Power Solution (18 KWH Solution) - $7999

$7,999

$9,000

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